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Most Asked Questions

Terms of Use for Websites with User-Generated Content

[Diamond Jewelry Wholesalers Dallas] Terms of Use
[March 13, 2020]

Welcome to the [Diamond Jewelry Wholesalers Dallas’s] Terms of Use agreement. For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at [www.DiamondJewelryWholesalersDallas.com]. “Service” refers to the Company’s services accessed via the Site, in which users can [browse, purchase, repair requests, and more. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.

The following Terms of Use apply when you view or use the Service [via our website located at [www.DiamondJewelryWholesalersDallas.com] [or by accessing the Service through clicking on the website on your mobile device].

Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Use. If you do not agree to be bound by these Terms of Use in their entirety, you may not access or use the Service.

PRIVACY POLICY

The Company respects the privacy of its Service users. Please refer to the Company’s Privacy Policy (found here: [www.DiamondJewelryWholesalersDallas.com/privacy-policy/]) which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to the Privacy Policy as well as these Terms of Use.

ABOUT THE SERVICE

The Service allows you to [Description of What the User Can Do].

REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE SERVICE

You need to be at least [13 years old] and a resident of the United States to register for and use the Service.

If you are a user who signs up for the Service, you will create a personalized account that includes a unique username and a password to access the Service and to receive messages from the Company. You agree to notify us immediately of any unauthorized use of your password and/or account. The Company will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your member name, password, and/or account.

USE RESTRICTIONS

Your permission to use the Site is conditioned upon the following use, posting and conduct restrictions:

You agree that you will not under any circumstances:

access the Service for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Service,
collect or harvest any personal data of any user of the Site or the Service
use the Site or the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise;
distribute any part or parts of the Site or the Service without our explicit written permission (we grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly-available searchable indices but retain the right to revoke this permission at any time on a general or specific basis);
use the Service for any unlawful purpose or for the promotion of illegal activities;
attempt to, or harass, abuse or harm another person or group;
use another user’s account without permission;
intentionally allow another user to access your account;
provide false or inaccurate information when registering an account;
interfere or attempt to interfere with the proper functioning of the Service;
make any automated use of the Site, the Service or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data;
circumvent, disable or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or
publish or link to malicious content of any sort, including that intended to damage or disrupt another user’s browser or computer.
POSTING AND CONDUCT RESTRICTIONS

When you create your own personalized account, you may be able to provide [Description of Info That May Be Provided] (“User Content”) to the Service. You are solely responsible for the User Content that you post, upload, link to or otherwise make available via the Service.

You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. The Company, however, reserves the right to remove any User Content from the Service at its sole discretion.

We grant you permission to use and access the Service, subject to the following express conditions surrounding User Content. You agree that failure to adhere to any of these conditions constitutes a material breach of these Terms.

By transmitting and submitting any User Content while using the Service, you agree as follows:

You are solely responsible for your account and the activity that occurs while signed in to or while using your account;
You will not post information that is malicious, libelous, false or inaccurate;
You will not post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
You retain all ownership rights in your User Content but you are required to grant the following rights to the Site and to users of the Service as set forth more fully under the “License Grant” and “Intellectual Property” provisions below: When you upload or post User Content to the Site or the Service, you grant to the Site a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that Content in connection with the provision of the Service; and you grant to each user of the Service, a worldwide, non-exclusive, royalty-free license to access your User Content through the Service, and to use, reproduce, distribute, prepare derivative works of, display and perform such Content to the extent permitted by the Service and under these Terms of Use;
You will not submit content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, or others, unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such content; and
You hereby agree that we have the right to determine whether your User Content submissions are appropriate and comply with these Terms of Service, remove any and/or all of your submissions, and terminate your account with or without prior notice.
You understand and agree that any liability, loss or damage that occurs as a result of the use of any User Content that you make available or access through your use of the Service is solely your responsibility. The Site is not responsible for any public display or misuse of your User Content.

The Site does not, and cannot, pre-screen or monitor all User Content. However, at our discretion, we, or technology we employ, may monitor and/or record your interactions with the Service or with other Users.

ONLINE CONTENT DISCLAIMER

Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Site, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content.

We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made by other parties. We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends via the Service. Under no circumstances will we be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.

Though we strive to enforce these Terms of Use, you may be exposed to User Content that is inaccurate or objectionable when you use or access the Site or the Service. We reserve the right but have no obligation, to monitor the materials posted in the public areas of the Site or the Service or to limit or deny a user’s access to the Service or take other appropriate action if a user violates these Terms of Use or engages in any activity that violates the rights of any person or entity or which we deem unlawful, offensive, abusive, harmful or malicious. [E-mails sent between you and other participants that are not readily accessible to the general public will be treated by us as private to the extent required by applicable law.] The Company shall have the right to remove any material that in its sole opinion violates or is alleged to violate, the law or this agreement or which might be offensive, or that might violate the rights, harm, or threaten the safety of users or others. Unauthorized use may result in criminal and/or civil prosecution under Federal, State, and local law. If you become aware of misuse of our Service or violation of these Terms of Use, please contact us [support@DiamondJewelryWholesalersDallas.com].

LINKS TO OTHER SITES AND/OR MATERIALS

As part of the Service, we may provide you with convenient links to a third-party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy to Service subscribers. We have no control over Third Party Sites or Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third-Party Sites and Third Party Applications, Software or Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply our approval or endorsement. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies, including these Terms of Use, no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any Third Party Site to which you navigate from the Site or relating to any applications you use or install from the Third Party Site.

COPYRIGHT COMPLAINTS AND COPYRIGHT AGENT

(a) Termination of Repeat Infringer Accounts. We respect the intellectual property rights of others and requires that the users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, we have adopted and implemented a policy that provides for the termination in appropriate circumstances of users of the Service who are repeat infringers. We may terminate access for participants or users who are found repeatedly to provide or post protected third party content without necessary rights and permissions.

(b) DMCA Take-Down Notices. If you are a copyright owner or an agent thereof and believe, in good faith, that any materials provided on the Service infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512) (“DMCA”) by sending the following information in writing to our designated copyright agent at [5757 Alpha Road, Suite #502, Dallas, TX 75240]:

The date of your notification;
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
A description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
A description of the material that is claimed to be infringing or to be the subject of infringing activity and information sufficient to enable us to locate such work;
Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and/or email address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
(c) Counter-Notices. If you believe that your User Content that has been removed from the Site is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your User Content, you may send a counter-notice containing the following information to our copyright agent using the contact information set forth above:

Your physical or electronic signature;
A description of the content that has been removed and the location at which the content appeared before it was removed;
A statement that you have a good faith belief that the content was removed as a result of mistake or a misidentification of the content; and
Your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court in [Texas] and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by our copyright agent, we may send a copy of the counter-notice to the original complaining party informing such person that it may reinstate the removed content in ten (10) business days. Unless the copyright owner files an action seeking a court order against the content provider, member, or user, the removed content may (in our sole discretion) be reinstated on the Site in ten (10) to fourteen (14) business days or more after receipt of the counter-notice.

LICENSE GRANT

By posting any User Content via the Service, you expressly grant, and you represent and warrant that you have a right to grant, to the Company a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, if applicable, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service.

INTELLECTUAL PROPERTY

You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks, and other proprietary rights. Other product and company names that are mentioned on the Service may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you under these Terms of Use.

EMAIL MAY NOT BE USED TO PROVIDE NOTICE

Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents, or representatives in any situation where legal notice is required by contract or any law or regulation.

USER CONSENT TO RECEIVE COMMUNICATIONS IN ELECTRONIC FORM

For contractual purposes, you: (a) consent to receive communications from us in an electronic form via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt-out of such email by changing your account settings, using the “Unsubscribe” link in the message, or by sending an email to [support@DiamondJewelryWholesalersDallas.com] or mail to the following postal address:

Customer Support

5757 Alpha Road Suite #502 Dallas, TX 75240]

Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.

WARRANTY DISCLAIMER

THE SERVICE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT, OR OTHER MATERIAL OBTAINED FROM THE SERVICE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.

LIMITATION OF DAMAGES; RELEASE

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SITE, THE SERVICE, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM: (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH USE OR WITH ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.

If you have a dispute with one or more users, a restaurant, or a merchant of a product or service that you review using the Service, you release us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

If you are a California resident using the Service, you may specifically waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

MODIFICATION OF TERMS OF USE

We can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in this agreement. Your continued use of the Site or the Service signifies your agreement to our revisions to these Terms of Use. We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this agreement on our part via telephonic or email communications shall be valid.

GENERAL TERMS

If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement.

You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

These Terms of Use and your use of the Site are governed by the federal laws of the United States of America and the laws of the State of [Texas], without regard to conflict of law provisions.

We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY AT [www.DiamondJewelryWholesalersDallas.com/privacy-policy/] REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

Free 30-Day Returns & 60 Day Resizes

At Diamond Jewelry Wholesalers Dallas, we offer complimentary 30-day returns, so that you can make sure your purchase is just right. If for any reason you are not satisfied with your purchase, simply return it within 30 days for an exchange or full refund. We subscribe to top drawer experiences for our valued customers.

Diamond Jewelry Wholesalers Dallas is proud to offer free return shipping on all ring, loose diamond, and loose gemstone orders. We will provide the free FedEx return shipping label so that your return process is seamless and easy.

Within 60 days of shipment to our US customers, we also offer one complimentary resizing for our standard ring styles with free shipping both ways. Please note our eternity rings cannot be resized due to their design. Custom, modified, and engraved rings are subject to resize fees. Outside of the 60 day complimentary resize period, rings can be resized for a fee when within the jeweler’s recommended sizing range. For more information, please don’t hesitate to call to speak to a jewelry consultant at (214) 707-0324

Please note that returned items must be in their original, unworn condition and accompanied by all original documentation. Due to their personalized nature, the following orders are nonreturnable: items that have been modified, engraved, or resized; items that have previously been exchanged; layaway orders after 30 days from purchase; and custom-designed jewelry. If a piece is returned for a refund or canceled during production, your next purchase will qualify for an exchange. Alterations to orders currently in process void the complimentary resize, return and exchange policies. If you have a special request for a later delivery date, our 30-day return/exchange period begins on the date that your order was first available to ship. Similarly, if you plan on picking up your ring from one of our showrooms, our 30-day return/exchange period begins on the date that your order is available for pick up.

 

This is the Cookie Policy for Diamond Jewelry Wholesalers Dallas, accessible from www.DiamondJewelryWholesalersDallas.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

By visiting this link: www.DiamondJewelryWholesalersDallas.com/cookie-policy/

Overview

Privacy Policies are agreements that specify what type of data a website collects from users and how that data will be used. Known as “personal information” or “personally identifiable information,” regulated data typically includes anything that can be used to identify an individual, and is not limited to a user’s name. Personal information may include a user’s address, date of birth, marital status, contact information, ID issue, and expiration date, financial records, credit information, medical history, where one travels, and intentions to acquire goods and services, among others.

Our Policy
Information We Collect
Our Use of your Personal Data and Other Information
Our Disclosure of Your Personal Data and Other Information
Your Choices
Exclusions
Children
Links To Other Websites
Security and Data Retention
Other Terms and Conditions
Changes to Diamond and Gold Warehouse’s Privacy Policy
Accessing Information: Contacting Diamond and Gold Warehouse

Our Policy

The Sites are operated by Diamond Jewelry Wholesalers Dallas and have been created to enable purchases of diamonds, bridal and other fine jewelry and to provide information about our organization (the “Diamond Jewelry Wholesalers Dallas Services”) to our visitors (“you”, “your”). This Privacy Policy sets forth Diamond Jewelry Wholesalers Dallas’s policy with respect to information including personally identifiable data (including, by way of example, name, address, preferences, credit card number, Wish List items, favorite local jeweler, billing, and shipping addresses) (“Personal Data”) and other information that is collected from visitors to the Sites. This Privacy Policy also sets out the choices you have in relation to the way we use your Personal Data.

Please make sure you carefully read this Privacy Policy and understand how we use your Personal Data. If you have any questions about this Privacy Policy or our practices please contact us at support@DiamondJewelryWholesalersDallas.com.

For the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the “GDPR”)), your data will be controlled by Diamond Jewelry Wholesalers Dallas.

Information we collect

We will only collect information about you when you willing to provide it. You are not legally required to provide us with any information, but in order to access our services, order products, ask us questions or give us feedback you will need to provide certain details.

Personal Data That You Provide Through the Sites: We may collect the following personal data from you:

Identity and Contact Data, including your name, address, telephone number, date of birth, email address, tax status, and other personal data concerning your preferences relevant to our services;
Financial and Payment Data, including your and other data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers, and other related billing information;
Profile and Usage Data, including passwords to Diamond Jewelry Wholesalers Dallas.
or password protected platforms or services, your preferences in receiving marketing information from us, your communication preferences and information about how you use our websites(s) including the services you viewed or searched for, page response times, download errors, length of visits and page interaction information (such as scrolling, clicks, and mouse-overs). To learn more about our use of cookies or similar technology please check our cookies section below;
Technical Data, including information collected during your visits to our website(s), the Internet Protocol (IP) address, login data, browser type and version, device type, time zone setting, browser plug-in types and versions, operating system and platform. To learn more about our use of cookies or similar technology please check our cookies section below;
Physical Access Data, relating to details of your visits to our stores for collection of products you purchased.

Statistical information: We use statistical information that may include Personal Data for aggregated anonymized analysis. Our Sites receive and store certain aggregated anonymized information. Such information, which is collected passively using various technologies, is not used to specifically identify you. We use this information to understand how our Sites are performing. The types of information we collect include, the total number of visitors to our Sites, the number of visitors to each page of our Sites, and the domain names of our visitors’ Internet service providers.

Third-party Internet-Based Advertising
We also use third parties service providers for online advertising. These third-party advertising service providers may use information (not including your name, address, email address, or telephone number) about your visits to our Sites and other Web sites in order to provide advertisements about goods and services of interest to you.

If you would like more information about this practice and to know your choices about not having this information collected and used by these companies, please visit DAA opt-out program or NAI opt-out program.

Cookies

In operating the Sites, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Sites gives to your browser when you access a Site. Our cookies help provide additional functionality to a Site and help us analyze Site usage more accurately. For instance, one of our Sites may set a cookie on your browser that allows you to access a Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Sites’ features.

Aggregated Personal Data: In an on-going effort to better understand and serve the users of the Diamond Jewelry Wholesalers Dallas Services, Diamond Jewelry Wholesalers Dallas often conducts research on its customer demographics, interests, and behavior based on Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Diamond Jewelry Wholesalers Dallas may share this aggregate data with its affiliates, agents, and business partners. This aggregate information does not identify you personally. Diamond Jewelry Wholesalers Dallas may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

We also use Google Analytics, to monitor the performance of our website and platform for optimization and to monitor performance of certain functionalities. For more information about Google Analytics please go to https://support.google.com/analytics/answer/6004245?hl=en.

Our Use of Your Personal Data and Other Information

Diamond Jewelry Wholesalers Dallas uses the Personal Data you provide as necessary and in a manner that is consistent with this Privacy Policy.

We may use your Personal Data for the following purposes:

process any transactions you make using the website, including contacting you if we have any query regarding orders or responding to any of your queries;
provide our goods and services to you and for associated purposes;
carry out our obligations arising from any contracts entered into between you and us;
contact you (including by post, email and SMS) about our products, services, offers which we think may be of interest to you and for market research purposes, subject always to your marketing preferences;
improve your browsing experience by developing and improving the design and layout of the website, through analysis of your usage;
contact you for your feedback on our products and services, including requests for reviews, ratings and satisfaction surveys;
contact you to provide you information about third party products, services or offers which may be of interest to you, subject always to your consent (if applicable) or your chosen marketing preferences (which you can update at any time);
contact you in relation to any prize draws, competitions or other promotions that you have entered or subscribed to;
for research, analysis and risk management; and
enable us to comply with any legal or regulatory requirements and in the detection and prevention of theft, fraud or other crimes.

Marketing

We would like to keep in touch with you about our services and products, but if you do not want to receive updates about our products and services, you can let us know at any time. You can do this either by emailing us at support@DiamondJewelryWholesalersDallas.com or “opt-out” by following the instructions in our emails.

If Diamond Jewelry Wholesalers Dallas intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to such use Personal Data and, if required, your consent will be obtained.

Our Disclosure of Your Personal Data and Other Information

Diamond Jewelry Wholesalers Dallas is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets. We will only disclose your information in relation to such potential transactions where it is necessary to do so.

Diamond Jewelry Wholesalers Dallas affiliated companies: We may also share your Personal Data with our affiliates and retail jewelers we have a relationship with for purposes consistent with this Privacy Policy, including, without limitation, to provide personalized services, to notify you of special and/or promotional offers, discounts and sales and to place you on mailing lists for newsletters. If required under applicable data protection laws, we will obtain your consent prior to sharing your Personal Data with such third parties for marketing. You can ask us and our affiliates to stop sending you marketing information at any time by either clicking on the unsubscribe link at the bottom of our emails or by contacting us at privacy@DiamondJewelryWholesalersDallas.com.

Retail Affiliates: We will share your Personal Data with our retail jeweler affiliates which you select in order for you to engage in an in-store retail experience with such retail jeweler affiliates. This in-store experience will only be available to our customers in North America.

Agents, Consultants, and Third Parties: Diamond Jewelry Wholesalers Dallas, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, managing customer reviews, and moderation and processing payments (for example, Border Free, our third-party service providers for international shipping). When we use another company to perform services on our behalf we only provide them with the information that they need to perform their specific function. In some cases these third parties may request additional information directly from you in order to carry out their services, these third parties may have their own privacy terms which we recommend you review.

Financing options: We also allow customers to purchase our products with third party finance. These financing options are not provided by Diamond Jewelry Wholesalers Dallas, but by selected third parties. If you choose to use a financing option you will be directed to an unaffiliated third party website (for example, Synchrony Financial). Any finance product you obtain through these third parties will be governed by separate terms and conditions and the Personal Data you provide directly to these third parties will be governed by their own privacy policy. We recommend you review such additional terms thoroughly. We do not have any control over these third parties and we do not provide them with any of your Personal Data unless you ask us to.

Legal Requirements: Diamond Jewelry Wholesalers Dallas may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Diamond Jewelry Wholesalers Dallas, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.

Data Transfers

If you provide Personal Data to the Sites, you acknowledge that such Personal Data may be transferred from your home country to Diamond Jewelry Wholesalers Dallas and appointed third parties (as referred to in this Privacy Policy) to the United States. We take measures to provide the appropriate level of data privacy protection. For example, we use approved standard contractual clauses, intragroup agreements, and other measures designed to ensure that recipients of your personal information protect it.

Your Choices

You can use the Sites without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Diamond Jewelry Wholesalers Dallas Services or we may not be able to provide you with our products.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by Diamond Jewelry Wholesalers Dallas other than Personal Data collected through the Sites. This Privacy Policy shall not apply to any unsolicited information you provide to Diamond Jewelry Wholesalers Dallas through the Sites or through any other means. This includes, but is not limited to, information posted to any public areas of the Sites, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Ritani shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Children

Diamond Jewelry Wholesalers Dallas does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Sites. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Sites without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Ritani through the Sites, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites

This Privacy Policy applies only to the Sites. The Sites may contain links to other web sites not operated or controlled by Diamond Jewelry Wholesalers Dallas (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Sites do not imply that Ritani endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security and Data Retention

Diamond Jewelry Wholesalers Dallas takes reasonable steps to protect the Personal Data provided via the Sites from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Sites may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Diamond Jewelry Wholesalers Dallas via the Internet.

We will only keep your Personal Data for as long as required in order to provide you with the services and products requested. In some cases, we may retain Personal Data for longer periods where we are required to do so under applicable law.

Other Terms and Conditions

Your access to and use of the Sites is subject to the Terms of Use.

Change to Diamond Jewelry Wholesalers Dallas’s Privacy Policy

We may make changes to this Privacy Policy in order to comply with our legal or regulatory obligations, to reflect a change in our business, or updates to our Sites. Diamond Jewelry Wholesalers Dallas reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Sites after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information: Contacting

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Sites.

Your California Privacy Rights

Applicable California privacy legislation permits visitors who are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request to access such information, please contact us at support@DiamondJewelryWholesalersDallas.com. Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personal Data disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.

Your European Privacy Rights

The GDPR entitles European residents certain rights in relation to their Personal Data. Under certain circumstances, if you are a European resident by law you have the right to:

update, modify, delete or obtain (commonly known as a “subject access request”) a copy of the Personal Data that we hold on you; or
restrict or stop us from using any of the Personal Data which we hold about you;

you can request this by contacting support@DiamondJewelryWholesalersDallas.com. We endeavour to respond to such requests within a month or less, although we reserve the right to extend this period for complex requests.

Where appropriate, we will respond to your requests relating to your Personal Data in writing or by email. If you require our response in a different format, please let us know.

If you are not happy with the way that we have handled your Personal Data or a data subject request you also have the right to lodge a complaint with a supervisory authority, in particular (for EU based individuals) in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: [0303 123 1113].

CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [support@DiamondJewelryWholesalersDallas.com].

Last Updated: This Privacy Policy was last updated on [March 13, 2020].

1. Obtain the Return Shipping Authorization Code: Contact us at (214) 707-0324 to obtain a return shipping authorization code and request your free FedEx return shipping label. Write your return shipping authorization code on the outside of the package you are returning. (Please note that the free FedEx return shipping label only applies to ring, loose diamond, and loose gemstone order from the US.)

2. Packing your order: For all returns and exchanges, include all original packaging and accompanying materials, including the packing slip and all diamond certificates (a $250 replacement fee per certificate will be charged otherwise). Your Diamond Jewelry Wholesalers Dallas Cleaner is complimentary; please keep this as a token of our appreciation. For resizes, do not include original certificates and accompanying materials. For security reasons, do not write jewelry, diamonds, or other related words anywhere on the package.

3. Shipment and Insurance: In order for the insurance to be valid with the use of your FedEx prepaid label, you must “double box” your shipment and follow these instructions. Enclose your item inside its original ring/jewelry box. For your convenience, we recommend using the original packaging from your order. Place the ring/jewelry box inside the medium box. Place the medium box inside the larger box. If you do not have the original packaging, please include the ring/jewelry box inside a small FedEx Priority box and seal it. Place the small FedEx Priority box inside a medium FedEx Priority box. Affix the label to the outside of the larger box and drop it off at your nearest FedEx location. Diamond Jewelry Exchange Dallas and FedEx are not responsible for packages dropped off in FedEx Drop Boxes or Non-FedEx staffed locations. Obtain a FedEx receipt to confirm that the item has been shipped – this receipt will act as proof of insurance.

4. If you decide to use a different shipping method you can ship it back by any carrier. For your protection, please ship your item fully insured, signature required, and request a return receipt for confirmation that your shipment has reached Diamond Jewelry Wholesalers Dallas. Diamond Jewelry Wholesalers Dallas is not responsible for items lost or damaged while shipping. lost or stolen gift cards.

REFUND PROCESS

After we receive the returned order, our Quality Assurance department will inspect and verify the condition of the item. Returns take approximately seven business days to process upon receipt of the item. Refunds will be issued via the method of payment used in the original purchase, or by check if the original payment method was bank wire, cash or certain other payments requiring special processing. International bank wire purchases will be refunded in USD according to the exchange rate at the time of purchase. For all credit card refunds, please allow one monthly billing cycle in order for your credit to appear.

Packages without a return shipping authorization number or packages that were refused delivery will not be accepted for refund and are subject to a minimum restocking charge of $50. Return shipping authorizations are active for seven days from the date of issue and packages must be shipped during the active time period of your return shipping authorization. If your return shipping authorization has expired, please contact us at (214) 707-0324 to request another return shipping authorization. All requests for refunds must be in writing via email or fax. Any returns showing signs of wear or those that have been engraved, altered, resized, or damaged in any way will not be accepted for return. Improperly packaged or uninsured items will be refused receipt.

If you have any questions about our return procedure, please contact us at (214) 707-0324.

Diamond Jewelry Wholesalers Dallas is proud to offer a free lifetime diamond upgrade. Any loose diamond purchased from Diamond Jewelry Wholesalers Dallas, including our lab-created diamonds, can be exchanged for credit equivalent to the original purchase price for a new diamond that is at least fifty percent greater value. In order to be eligible, the diamond being upgraded must be accompanied by original documentation and must be in a saleable condition. Upgrades are not available for colored gemstones, settings, and jewelry.